BLOODYCASE FAQ GENERAL QUESTIONS

Everyone pretending to be 'administrator', 'moderator' or 'trade bot' of bloodycase.com is a scammer - we will never send you screenshots of our control panel or add you on Steam for purposes of trading your items. We will never send you any files.

Attention! Your payment may arrive with a delay of 5-10 minutes. If the money has not been received within an hour, please contact support with the following information: your Steam account, payment ID. Support email: support@bloodycase.com

Go to your profile and click the "send" on the skin of your interest.

Be sure to check if you are able to trade on Steam, otherwise our bot will not be able to send you your items. Open your inventory, make sure there is no trade ban (check your Steam Guard on mobile) and it is at least 7 or 14 days after the password had been changed.

Please note that this item cannot be sent to accounts that do not have Mobile Steam Guard enabled. If you have Steam Guard enabled via e-mail, you cannot accept the item. Read more in the 'Account' section in the FAQ..

Close the tab, and then visit the site again. If that fails, clean the browser history completely.

Steam money are not appropriate to this site. You should top up the balance separately.

Bot cannot send you the skin in the following cases:

1. You have a blocked trade (recently changed the password / e-mail, changed the Steam Guard security settings, have a VAC-ban, etc.).
2. You must have your Steam Guard enabled to receive items from the site (and at least 7 days must have passed since activation).
3. Your profile is hidden by privacy settings on Steam. (Check it)
4. Check your trade URL in bloodycase profile and your Steam account - ensure they match

This error can occur for several reasons:

1. You have recently created your account and you do not have an exchange option.
2. You have a blocked trade (recently changed the password / e-mail, changed the Steam Guard security settings, have a VAC-ban, etc.).
3. You must have your Steam Guard enabled to receive items from the site (and at least 7 days must have passed since activation).

Before withdrawing items, you need to ensure that you can make trades on Steam. Also, to withdraw items that you received on the site, you need to top up your account at least once with the minimum amount required on the site.

Please note that the sign-in to the site is possible only from the social network or Steam account from which the registration on the site was carried out.

This error means that you are trying to sign in to the site using a social network that has already been linked to an existing account. You can sign in to the site only from the social network with which the registration was carried out.

If your account was registered using a social network, you need to attach your personal Steam account to your profile in order to send an item to Steam. After that, you can add a Steam Trade URL.

This error means that you have not enabled Mobile Steam Guard in your Steam profile, and currently, you cannot accept Steam items from our bots. You'll need to turn on Steam MOBILE Guard (if you haven't done it yet. Mobile, not email), wait 15 days, and try again to add the trade URL and send the skins. Or add a link for the exchange from the account on which the exchanges work. More about it

Free tickets are the internal currency of our website, which can be earned by performing certain actions on the site. Currently, Free Tickets can be used to participate in Case Battles. For Free Ticket holders, there are special Case Battles, participation in which requires a certain number of tickets.

You can get them at the moment: in cases and after topping up the balance. In the future, the possibility and ways to get Free Tickets will be expanded.

Provably Fair is an algorithm that enables you to verify each roll result and make sure that all chances on our website are equally random. We stand for transparency and absolutely honesty. Every user has an equal probability of winning. We can ensure you that there is no way to cheat the system, so you can have confidence in every click.

The PVP opening works precisely like the regular opening. The PVP (Player versus Player) system is designed with the same Provably Fair principles to ensure that all outcomes are entirely random and fair. Players can compete against each other with the assurance that the results are not predetermined or manipulated in any way. The algorithm's reliability remains consistent, providing a seamless and honest experience whether you are playing solo or against other players. In summary, whether you are engaging in traditional game openings or the exciting PVP format, the Provably Fair algorithm ensures that every result is genuinely random and transparent. Our commitment to maintaining this standard is unwavering, and we continuously strive to provide a safe and equitable gaming environment for all our users. By understanding and utilizing the Provably Fair system, you can confidently participate in the games, knowing that fairness and transparency are at the core of our operations. This integrity commitment sets us apart and ensures a positive experience for every player on Bloodycase.com.

In simple words, CSGO skins upgrade is an opportunity to improve an item you have, or rather exchange it for the desired one. In a sense, this is a lottery, but here you know for sure your chance of winning. It should be remembered that the more expensive the desired item is in relation to the cost of the skin that you want to exchange, the less chance of winning.

You can upgrade any of your skins, but the minimum cost to upgrade per balance is $0.50. This is the upgrade rule.

Contract is a unique opportunity to collect from two to ten skins with the ability to combine these items into one more expensive skin.

The rules are simple. Choose from two to ten of your skins, choose a level (the level affects the minimum cost of your exposed skins and the maximum amount of winnings) and you have the opportunity to get a more expensive skin.

A multiplier is a unique coefficient that gives you a chance to get extra money from the sale of the won item. Thus, if you do not want to leave the skin in your collection, you can sell it profitably, more than the cost of the item on Steam at the time of opening the case.

Now there are two types of cards - non-NFT and NFT. In total, there are 6 levels of card rarity in ascending order, each has its own colour: Common - green, Uncommon - blue, Rare - violet, Super rare - pink, Epic - gold, Legendary - rose gold. The first 2 of them include non-NFT cards, and the rest (more valuable) - are NFT.

Non-fungible token, in simple terms, is the right to own a unique digital object based on the Ethereum blockchain. Each card has a limited circulation, therefore it automatically makes its owner a member of a closed thematic NFT community.

Both types of cards can be obtained from the cases that have a special "NFT" label on them. In addition, our NFT cards can also be purchased on specialized marketplaces Opensea.io and Rarible.com.

Now you can use them as an access key to our giveaways on the site. How many cards you have - that's how many times you can take part, each time increasing your chances of winning. One card is like one ticket. After participating, non-NFTs disappear, and NFTs are returned to you. The higher the level of the card, the more valuable giveaways it gives access to.

Not yet, but our developers are already working on functionality that will allow you to withdraw the card to your crypto wallet.